Legal

Terms of Service

Last updated: July 6, 2026

These Terms of Service (“Terms”) govern your access to and use of Aurum (“Aurum,” “we,” “us,” or “our”), including our website, terminal, signals, research, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1.Not financial advice

The Service provides tools, algorithmically generated signals, market data, and research for informational and educational purposes only. It is not financial, investment, legal, or tax advice, and it is not a recommendation to buy or sell any asset. Our full Risk Disclaimer is incorporated into these Terms by reference — please read it carefully. You are solely responsible for your own trading and investment decisions.

2.Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Service. You represent that you are not barred from using the Service under the laws of your jurisdiction, and that you will comply with all laws applicable to your use.

3.Your account

You agree to provide accurate information and to keep it up to date.
You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
Accounts are for a single individual. You may not share, sell, or transfer your account or access.
Notify us promptly of any unauthorized use. We are not liable for losses arising from unauthorized use of your account.

4.Subscriptions, billing & cancellation

The Service is offered on a free tier and on paid subscription tiers (currently Aurum Pro, Elite, and Max). By subscribing to a paid tier you authorize us and our payment processor to charge your payment method on a recurring, automatically renewing basis (monthly) until you cancel.

Payments are processed by Stripe. We do not store your full card details. Your use of payment features is also subject to Stripe's terms.
Renewal: your subscription renews automatically at the end of each billing period at the then-current price unless you cancel before the renewal date.
Cancellation: you may cancel at any time from the billing portal. Cancellation stops future renewals; your paid access continues until the end of the current billing period.
Price changes: we may change subscription prices. We will give reasonable advance notice, and changes apply to the next billing cycle.
Refunds: except where required by law, payments are non-refundable, including for partial billing periods. We may, at our sole discretion, offer refunds on a case-by-case basis.

5.Acceptable use

You agree not to:

resell, redistribute, republish, relay, or commercially exploit the signals, data, research, or any part of the Service;
share your account or access with anyone else;
scrape, crawl, or use automated means to access or extract data from the Service beyond normal use;
reverse engineer, decompile, or attempt to derive the underlying models or source code;
interfere with, overload, or disrupt the Service or its infrastructure; or
use the Service for any unlawful purpose or in violation of these Terms.

6.Intellectual property

The Service — including its software, signals, analytics, research, text, design, and branding — is owned by Aurum and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal, non-commercial trading use. All rights not expressly granted are reserved. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

7.Third-party services & data

The Service relies on third parties, including payment processing (Stripe), hosting, and market-data providers. We are not responsible for the availability, accuracy, or actions of third-party services, and your use of them may be subject to their own terms. Market data may be delayed or inaccurate as described in the Risk Disclaimer.

8.Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any signal, data, or result will be accurate, timely, or profitable.

9.Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AURUM AND ITS OPERATOR WILL NOT BE LIABLE FOR ANY TRADING OR INVESTMENT LOSSES, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10.Indemnification

You agree to indemnify and hold harmless Aurum and its operator from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your trading decisions, or your violation of these Terms or any law or third-party right.

11.Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Service. Provisions that by their nature should survive termination (including sections 1, 6, 8, 9, 10, and 12) will survive.

12.Governing law & disputes

These Terms are governed by the laws of the State of South Dakota, United States, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in South Dakota, and you consent to their jurisdiction.

13.Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide reasonable notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14.Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the Service. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

15.Contact

Questions about these Terms? Contact us at support@aurumterminal.net.

See also our Risk Disclaimer and Privacy Policy.